We offer bulk discounts on a case-by-case basis. Please email firstname.lastname@example.org with the details of your order—including the number of items you’d like to purchase—and our team will get back to you with bulk discount options.
Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 4 business days for processing. The estimated number of days it will take for your order to arrive will depend on the shipping method you chose at checkout.
When shipping labels are prepared online and printed, customers will receive notification via email from either the USPS or UPS, depending on the shipping method selected. If you do not receive this email within 2 to 4 days after placing your order, please check your Spam/Junk mail folder or contact us. This email will include your Delivery Confirmation Number (if USPS) or Tracking Number (if UPS).
Please note that the USPS Delivery Confirmation service is not an actual Tracking Number, but simply shows when the label was printed and when the item was delivered at its final destination. Once an order is given to a shipping carrier, the package then becomes that carrier’s responsibility and Fathom is no longer in control of the order’s progress.
All digital download items are final sale and cannot be returned. If you have questions about any of our digital items before or after your purchase, we would be happy to answer them. Please contact email@example.com.
Returns can be made within 10 business days of receiving your shipment. To initiate a return please email firstname.lastname@example.org and include your order number and the item(s) you’d like to return and we will send you instructions for returning your item.